Product Team

🎥 Watch How to Personalize Your Templates here!  How to create a personalized template on AI Scribe websiteClick into the AI Scribe option on an appointment  The recorder will open and a 'Select a ...

Table of contentsRecording Setup & Hardware What device should I be using? Do I need to speak a certain way for the recording? Do I need to buy special equipment? How to use AI Scribe How do I reco...

SyncVet™ is Vetsource’s secure internal data integration tool capable of powering Otto's most advanced features. Setup is easy, only requires a 15 minute call to fully integrate, and you can choose...

📬 Understanding Service Reminders in OttoService reminders in Otto help your clinic stay connected with pet parents by sending timely, automated messages about upcoming wellness and vaccine care. T...

If I create an appointment in Flow, will it create in Vetspire as well?No, appointments created in Flow will not sync to Vetspire. If I delete an appointment in Flow, will it be deleted in Vetspire...

    Finding Exported Conversations and Forms In Vetspire, conversations, forms, and AI summaries are exported as pdfs and added to the "Uploads" category in a patient's chart.      

To get connected with your practice, please follow the steps below: Configure Integration in Vetspire 1. Log in to Vetspire and on the top menu bar, select "More" > "Admin". 2. Scroll down and Sel...

  To get connected with your practice, please follow the steps below: Configure Integration in Shepherd 1. Go into the Shepherd 'Admin' menu and navigate to the 'Integrations' section.       2. O...

If I create an appointment in Flow, will it create in Shepherd as well?No, appointments created in Flow will not sync to Shepherd. If I delete an appointment in Flow, will it be deleted in Shepherd...

    Finding Exported Conversations and Forms In Shepherd, conversations, forms, and AI summaries are exported as pdfs and added to the "Patient History" area of a patient's profile.