Settings and Features in Otto Flow

Otto Phones Integration

• Call Pop Set-Up with Otto Support
• Otto & Axion Phones Integration

Otto AI Suite

• ✨ AI Scribe ✨
• AI Scribe Automatic Writebacks
• AI Conversation Summary
• AI Suggest
• AI Memo

Flow Tasks

• Flow Task Manager ✔︎

Your Settings in Otto Flow

• Holiday (Alternate) Hours 🎄
• Display Alternate Appointment Times in the Pet Portal⌚️
• Efficient Communication: Block Unwanted Texts in Flow
• Otto Flow Settings Overview
• My Settings
• Clinic Settings

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Connect Website Widget

• Website Widget Setup for Google Tag Manager
• Editing Website Widget Request Forms
• Add the Website Widget to Your Website
• Customize the Website Widget Using the Developer API

Otto Loyalty Program

• Otto Loyalty Program
• Redeeming Rewards with Otto Loyalty Program
• Otto Loyalty FAQ

Direct Booking

• Direct Booking Overview
• Direct Booking Availability
• Getting Set up on Otto Direct Booking using Avimark
• Getting Set up on Otto Direct Booking using Cornerstone
• Getting Set up on Otto Direct Booking using ezyVet
• Setting Up Direct Booking Payments & Deposits

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Service Reminders in Otto Flow

• Service Reminders redirect to Direct Booking
• 🐾 Otto Service Reminders
• Setting Up Service Reminders
• Setting Up Postcard Service Reminders

Client Satisfaction Surveys

• Utilizing Client Satisfaction Surveys
• Deciding on CSAT or NPS Surveys

Otto Flow Automations

• Automation Sending Hours
• Otto Default Automation Messaging Language

Board

• Navigating Otto Flow's Board View

Telemedicine

• Telemedicine with Otto Flow

Email Campaigns in Otto Flow

• Uploading a Custom Email Campaigns List
• Otto Email Campaigns