Product Team

If I create an appointment in Otto, will it create in ezyVet as well?It is recommended that all appointments be created in ezyVet and will sync over to Otto.If I delete an appointment in Otto, will...

Why use team chat? Team chat within Otto Flow provides a centralized platform for real-time communication among veterinary team members. With team chat, the clinic team can access conversations and...

When a Clinic sets up payments processing through Otto, they also have the opportunity to write back all processed payments to Impromed so that they appear in the PIMS processing reports.There are ...

Service RemindersTo get started with viewing data around service reminders, navigate to Reporting on the left hand menu and then click on Service Reminders.  🔍Note: This will only show for clinics ...

When a Clinic sets up payments processing through Flow, they also have the opportunity to write back all processed payments to AVImark so that they appear in the PIMS processing reports. There are ...

To get started with viewing the System Health Dashboard, click on Reporting and then System Health Dashboard. System Health DashboardThe Report displays detailed graphs and data around the clinic's...

To get started with sending a new message to a non-client through Otto Flow - click on the 🔍 icon in the right hand menu. Search to see if the client exists in the database - if they are not in the...

When a Clinic sets up payments processing through Otto, they also have the opportunity to write back all processed payments to Cornerstone so that they appear in the PIMS processing reports.There a...

Clinics can send pet parents informational articles that are found within the Veterinary Information Network (VIN) easily and quickly.     💡Clinics do not need to have a VIN account to use this fea...

⭐ We only support outbound calls. Incoming calls cannot be accepted through Otto.A clinic can call a pet owner from Flow from three different locations:The phone icon while in a chatThe "Phone Call...