Otto Flow Conversations
Articles to help navigate pet owner conversations in TeleVet Flow.
- Understanding SMS Delivery in Otto
- Mark a Message as Unread
- Auto-change Conversation Statuses
- Message Templates
- Notifications: Mark All As Read and View Unread
- Filtering Conversations
- Conversation Statuses
- Pinning Conversations
- Internal Team Chat
- Starting a Message with a Non-Client (not saved in Flow)
- Utilizing the Search Function Powered by VIN
- Calling Pet Owners from Flow