Loren Burr

How to access the Pet Portal The Otto App You can download the Otto app in either the Google Play Store or the App Store for Apple depending on what type of smartphone you use. With the app install...

Requirements To use the video call feature in Flow, both the caller and the recipient must have a stable internet connection. They must also have a camera and microphone for the other party to see ...

Can we change the exchange rate so that clients receive more or fewer points per $10 spent? No, the exchange rate is currently fixed at one point per $10 spent. How soon after spending should clien...

To get started with viewing data around clinic performance, navigate to Reporting on the left hand menu and then click on Clinic Performance Report.    The Clinic Performance Report offers you a vi...

What does ‘Integrated Invoicing’ mean? ‘Integrated Invoicing’ describes Flow’s ability to do more than just transact a payment. For example, producing an itemized receipt would fall under the umbre...

What does ‘Integrated Invoicing’ mean? ‘Integrated Invoicing’ describes Flow’s ability to do more than just transact a payment. For example, updating an accounts receivable balance in AVImark would...

What does ‘Integrated Invoicing’ mean? ‘Integrated Invoicing’ describes Flow’s ability to do more than just transact a payment. For example, Flow writing back to mark the invoice as paid in Corners...

I already have a Stripe account. Do I need to create another one? Otto Flow uses Stripe Express rather than a normal Stripe account. So if you do not already have a Stripe Express account, you will...