It’s possible to change the billing date of a Care membership for upcoming billing cycles. To do this:
- Go to the Care tab and select the pet.
- Click Edit Billing Information then Edit Billing Date
- Select the new billing date. Note: The 29th and 30th are not available to avoid issues in shorter months.
- Click Submit.
Important:
- The change will apply to the next billing cycle and all future ones.
- We must always generate one invoice per month, so billing date changes affect ongoing billing unless edited again.