A clinic can call a pet owner from Flow from three different locations:
The phone icon while in a chat
The "Phone Call" icon is located in the client profile.
The dialpad is on the bottom right side of the menu.
💡 To record a phone call, make sure you select the "Record" button before starting the call
- When making voice calls on a mobile device, iPhone Flow users must stay on Safari and not use Chrome for successful calls
- These calls will use the internet, not a phone line, and the hardware of the device you are accessing Otto from.