Integrating Otto Flow with Neo

Activate Otto integration

Once you receive your Otto ID from your implementation specialist, you must complete the integration setup in Neo.

1. Click your name. Then click Administration.
2. In the System Admin section, click Integrations.
3. In the Otto (or TeleVet) section, enter the Otto Clinic ID. 
   Note: Practices will receive the clinic ID in an email from Otto. They can also contact Otto support for assistance in finding their ID. The Otto ID is a string of approximately 19 numbers and letters.
4. Click Connect.
   Note: To disconnect the Otto integration, click Disconnect.

As part of your onboarding with Otto, you will learn how to:

• Receive guidance on how to best use the product for you needs
• Manage your entire appointment workflow in one place
• Simplify 3 primary parts of your daily communication workflow (appointments, examinations and payments)
• Export Otto client communication directly to a patient’s file in Neo