Product Team

 OverviewThe Payments Report in Flow helps clinics understand how client payments translate into the payouts deposited into their bank account.Some transactions such as refunds or payment disputes ...

Otto Direct Booking can be set up to match your clinic’s workflow and preferences. To do this, we want to make sure your practice is aware of Impromed's settings that will affect Otto Direct Bookin...

What is a Default Exporter?Your Default Exporter is the team member (typically a doctor or provider) that Otto uses when syncing information back into your Pulse.When Flow sends data into Pulse — s...

What is a Default Exporter?Your Default Exporter is the team member (typically a doctor or provider) that Otto uses when syncing information back into your Neo.When Flow sends data into Neo — such ...

What is a Default Exporter?Your Default Exporter is the team member (typically a doctor or provider) that Otto uses when syncing information back into your Ezyvet.When Flow sends data into Ezyvet —...

What is a Default Exporter?Your Default Exporter is the team member (typically a doctor or provider) that Otto uses when syncing information back into your Cornerstone.When Flow sends data into Cor...

What is a Default Exporter?Your Default Exporter is the team member (typically a doctor or provider) that Otto uses when syncing information back into your Avimark.When Flow sends data into Avimark...

What is a Default Exporter?Your Default Exporter is the team member (typically a doctor or provider) that Otto uses when syncing information back into your Impromed.When Flow sends data into Improm...

Global email campaigns can be set up for corporate group clinic admins as a way to send a campaign on behalf of multiple clinics at once!  Table of Contents: How to get started Creating a new globa...

 It’s possible to change the billing date of a Care membership for upcoming billing cycles. To do this:Go to the Care tab and select the pet.Click Edit Billing Information then Edit Billing Date.Se...