Managing a Care Plan Billing Date

It’s possible to change the billing date of a Care membership for upcoming billing cycles. To do this:

1. Go to the Care tab and select the pet.

   

2. Click Edit Billing Information then Edit Billing Date

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3. Select the new billing date. Note: The 29th and 30th are not available to avoid issues in shorter months.

   

4. Click Submit.

Important:

• The change will apply to the next billing cycle and all future ones.

• We must always generate one invoice per month, so billing date changes affect ongoing billing unless edited again.