How to Update Billing Info in your Pet Portal

Clients can update their billing info at any time through their Pet Portal:

• They will first login and click on “account” in the bottom right hand corner of the screen.

• The Client will then select “Care Memberships” from the list of options

• Next they will see a list of their pet’s on plans and an “Edit Payment Info” button at the button of the page.

• The Client can then select the small pencil icon next to their current payment method
  
  
  
  
  

• From there, it will offer the option to add a new payment method. The Client can update their card and then press update!