Notifications: Mark All As Read and View Unread

Mark all as read

In the Conversations tab, click the three dots button, then select Mark all as read to immediately mark all conversations as read and clear your unread messages count.

Note that clicking Mark all as read will clear all messages in Otto regardless of status or assignee.

This means that if you are currently filtering messages by status type, or if you only have notifications enabled for conversations assigned to you in Settings, clicking Mark all as read will clear every message.

View Unread Messages

Click on the Unread button to see all unread conversations in your filter view.

You will no longer see red badge counts on conversation cards if you are not set up to receive notifications for that particular conversation.