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  1. Otto
  2. Product Updates

Product Updates

This section contains Otto's product updates

2024 Q1 Product Updates

  • Global Writeback UI Updates

2023 Q3 Product Updates

  • Auto Export for Forms
  • Conversation Export Location Change Within ezyVet

2023 Q2 Product Updates

  • Mark Patients as Deceased or Inactive in Patient Profile
  • Writeback Statuses in Payment Reports
  • Conversation Movement Updates (Otto Labs)
  • Otto Labs
  • Clinic Performance Report

2023 Q1 Product Updates

  • Practice Manager Syncing Issues
  • Service Reminders Emails Editor
  • Merge Pet Parent Profiles

2022 Q4 Product Updates

  • Customer Satisfaction Surveys (CSAT and NPS)

2022 Q3 Product Updates

  • Fill-In-The-Blank Wildcards for Forms
  • Mass Text Alerts

Automation Update

  • Automation Update: Phase 1

2022 Q2 Product Updates

  • Emoji Reactions in Messages
  • Mark a Conversation as Unread
  • Postcard Service Reminders
  • Video Call Recording

2022 Q1 Product Updates

  • Auto-tags for Forms
  • Rename Conversation Exports
  • Auto-change Conversation Statuses
  • Deleting Messages
  • Service Reminder Updates
  • Team Chat Updates

April 2021 Updates

  • Caller ID Verification
  • Notifications: Mark All As Read and View Unread Updates
  • Notifications Release Notes - April 8, 2021
  • Editable Website Widget Forms
  • SMS text notifications and Phone Calls - Now sent from a 1-844 number

August 2020 Updates

  • Message Templates
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